Biswajit Das

About Biswajit Das

Product Manager - TwibResponsible for the Sales, Service & Customer Relationship Management. Coordinating works between team members.I have over 15 years of experience in product management and Operations Management. Currently, I work as the Product Manager of Twib at Ablion, where I lead a cross-functional team of technical & Non technical resources, building unique features for the product that helps businesses simplify the Sales activities tracking system. Twib Is A Sales Tracking App For Business Owners & Salesmen Offering A Web-Based (Https://Twib.Online) Admin Panel To Track GPS Location Of Sales Employee Activity, Where You Can Monitor The Day To Day Activities Of Your Sales Team By Capturing The Real Data From Their Location. It Helps The Company And The Sales Personnel In The Field To Track Sales Visits And Reporting More Efficiently With Images And GPS.Twib Uses Desktop & Mobile/Tablet Based Devices To Capture A Variety Of Field Data Regarding Sales Or Services By Field Staff. The Consolidated Data Generated Over Multiple Locations Can Be Accessed At A Single Place On A Real-Time Basis Over The Internet. Companies In The Fast Moving Consumer Goods, Food & Beverage, Readymade Garments, Industrial Goods, Pharmaceuticals, Consumer Durables Etc Have Considerable Sales Resources On The Field And Hence Require To Use Software To Manage Their Sales Force & Inventories.Unique Features:1. Map Based Check-ins2. Attendance Tracking3. Work Assign4. Expense Management5. Lead Management6. Order Management7. Client Management8. Multilevel Reporting9. Multiple Branch Handling10. Instant Alerts For Activities11. Tour Plan Management12. Custom Forms13. GPS Tracking14. Offline Features

Experience

1. Customer Relations Manager, Contact Management Customer Interactions

   Ablion It Solutions Pvt. Ltd

   Feb 2019 — Present

   Managing relationship with Customers & Potential customers

Skills

• Software Development Life Cycle (Sdlc)
• Business Process
• Stakeholder Management
• IT Strategy
• Consultants
• Pmp
• Project Delivery
• Scrum
• Change Management
• Software Project Management
• Crm
• Program Management
• Sdlc
• Customer Relationship Management (Crm)
• Requirements Gathering
• Management
• People Management
• Enterprise Architecture
• Outsourcing
• E-Commerce
• Project Management
• Business Requirements
• Ms Project
• Agile Project Management
• Integration
• Business Management
• Pre-Sales
• Business Strategy
• Consulting
• Vendor Management
• Process Engineering
• Oracle
• Requirements Analysis
• Consultancy
• Business Analysis
• Global Delivery