Biswadip Sinha

Lead on duty Major Incident Management

Role: Lead on Duty at Accenture
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Biswadip Sinha

Technical support professional with 7 years of experience in Customer Support…

Experience

Lead on Duty
Accenture
Sep 2022 — Present · Bengaluru, IN
Customer Engagement · Interpersonal Skills · Client Development · Post-Sales Support · Business Development · English · Analytical Skills · Communication · B2C · Customer-focused Service · Customer Service Representatives · Problem Solving · Ticketing Systems · Service-Level Agreements (SLA) · Build Strong Relationships · Direct Sales · Attention to Detail · Teamwork · Inside Sales · Invoicing · Negotiation · Conflict Management · Trusting Relationships · Consulting · Identifying Trends · Customer Loyalty · Oral Communication · Customer Service Management · Customer Satisfaction · Business-to-Business (B2B) · Communication Training · Incident Response · Customer Experience · Professional Manner

Education

University of Burdwan
Bachelor's degree
2011 — 2014

Contact information

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Work email
•••••@accenture.com
Personal email
•••••@•••••.com
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Current company

Accenture

Business Consulting and Services · 10K employees · Grand Canal Harbour, Dublin 2, IE

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.

accenture.com

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About Biswadip Sinha

Experience

Lead on Duty

Education

University of Burdwan

Find verified contacts for anyone on LinkedIn