Biswadeep Choudhury
Operations Team Lead @Delhivery
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WORK HISTORY
Operations Team Lead @Delhivery
Hyderabad, IN
Leading a team of 20, ensure end to end smooth running of warehouse operations.Responsible for planning staff schedules, allotting work to employees and assuring the continuous flow of work.Processing FIFO shipments earliest and connecting them to the last-mile centres within cut-off times.Achieved good USL percentage on daily basis.Ensures all the operational SOP’S are followed and timely audit is conducted.Ensuring customer satisfaction and reduces client escalation by monitoring that the queries, Monitoring security parameters across the region and ensures no unlawful activity occursTo supervise and monitor the Inbound, Outbound activity and control the team.Plans and monitors incoming bags, Inbound & outbound TAT Performance in IPCSharing daily performance reports to Management
EDUCATION
Vyasa Nagar College,Jajpur Road, Jajpur
Bachelor of Commerce - BCom, Business/Commerce, General
HR SPOT pvt ltd
Diploma, Human Resource Management
Utkal University
Bachelor of Commerce - BCom, Accounting and Finance
ABOUT BISWADEEP CHOUDHURY
As Operations Team Lead at Delhivery since 2020, I manage a team of 20, ensuring seamless…
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