Birgit Heidorn
Senior Manager Inside Sales - Northeast @Würth Industry USA
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WORK HISTORY
Senior Manager Inside Sales - Northeast @Würth Industry USA
Berlin, CT, US
Strong track record of developing future leaders and driving performance. Currently managing Inside Sales Teams across the region, with full responsibility for hiring, terminations, training, customer service operations, implementations and growing Sales. Accountable for nearly $80M in annual revenue, including personnel oversight and gross profit. Role includes approximately 30% travel to distribution centers across the Northeast and Midwest to support cross-functional collaboration and drive continuous improvement in services and processes. MS Office suite expert (Word, Excel, Access, PowerPoint). ERP system: Epicor Prophet 21 & SAP. CRM system: Salesforce
EDUCATION
Kaufmaennische Berufsschule Neuss
Associate's degree, Business Administration and Management, General
SKILLS
ABOUT BIRGIT HEIDORN
Experienced, customer-focused Sales Professional with a strong track record in analytical problem-solving, mentoring, and team leadership, working for the largest fastener distributor globally. I am passionate about leveraging technical expertise to assist customers while fostering strong, long-term relationships. Committed to delivering effective solutions and enhancing the overall customer experience.
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