Birgit Graham-Dunn

Business Specialist @Angus Council

Glenrothes, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Business Specialist @Angus Council

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As the Business & Customer Support Specialist I have been brought onboard for a 6-month contract to project manage three Business cases for Angus Council Board approval. I am tasked to manage the projects for a payroll business case, for the Payroll Manager and to manage the project for a learning centre and an Assessment Centre, for the People and OD Manager.

EDUCATION

1996

Lyceum College

Pre-Degree Purpose Modules

1995

Deutsche Internationale Schule Pretoria

National Senior Certificate (Matric)

N/A

University of Pretoria

Bachelor of Commerce, Tourism and Travel Services Management

1997 — 2000

University of Pretoria

Bachelor of Commerce (BCom), Tourism and Travel Services Management

SKILLS

Sales AdministrationDirect SalesHuman ResourcesMarketingManagement ConsultingMentoringTeam LeadershipManagementManaging Distribution ChannelsMicrosoft ExcelTrainingNew Business DevelopmentBusiness DevelopmentTeam ManagementConstructive FeedbackCustomer ServiceStaff ObservationsPeople DevelopmentLeadershipPerfomance ReviewStrategic PlanningCoachingRetailAccount ManagementChange ManagementPerformance ManagementProblem SolvingOperations ManagementDisciplinary ActionKey Account ManagementChannel PartnersMicrosoft OfficeSalesRecruitingManagement Control System DevelopmentConflict ManagementSales ProcessPresentation SkillsCustomer InsightVendor Relationships

ABOUT BIRGIT GRAHAM-DUNN

Well-rounded and experience Business Operations Professional with strong people management and relationship skills. I am a stable and loyal individual, working at previous organisations for extended periods of time. Multiple and consequent promotions speak for my performance as a Manager. I have a diverse career history, working in account management, business development, channel management, marketing coordination and solid exposure in the HR environment. I am a firm believer in constant self-development and learning both for myself and the employees I manage. I understand the big picture of establishments and how to achieve the goals and mission of the specific departments or organization. I work well with people and aim to achieve goals alongside them. Marketing Management Negotiation Performance Tuning Operations Management Managing Distribution Channels Sales Presentations Sales Processes People Development HR & Recruitment Conflict Management Staff & Team Management Coaching & Mentorship Performance Management New Business Development Strategic Planning Business Strategy Product Marketing Management Consulting Change Management Direct Sales b••••••••@gmail.com +27•••••••19

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Birgit Graham-Dunn — Business Specialist at Angus Council in Glenrothes, GB | Unifers