Bipin Kumar Yadav
Manager-Academic Operations-Vedantu | Student Success Manager | Assistant Manager-Oda class | Educator
- Role
- Manager- Academic Operations at Vedantu
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Bipin Kumar Yadav
As an experienced sales professional, I have a proven track record of driving revenue…
Experience
Manager- Academic Operations
Apr 2024 — Present · Bengaluru, IN
As an Academics Manager – Operations at Vedantu, I lead and manage a team responsible for ensuring excellence in academic service delivery and student experience. My core responsibilities revolve around improving key KRAs such as student satisfaction, Net Promoter Score (NPS), timely ticket resolution, and overall student retention. I oversee day-to-day academic operations across multiple centers, ensuring that sessions, tests, and academic activities run smoothly and efficiently.I conduct weekly review meetings with center academic heads to align on performance, address challenges, and drive improvements. I closely monitor student feedback, academic performance trends, and operational bottlenecks to identify areas of concern and implement targeted action plans. Additionally, I work cross-functionally with academic, business, and support teams to drive consistency in delivery and build scalable processes that positively impact student engagement, learning outcomes, and long-term retention.
Education
Visvesvaraya Technological University
Bachelor of Engineering - BE
2015 — 2019
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