Bipasha Barua
Key Account Manager at Pidge
- Role
- Key Account Manager at Pidge
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Bipasha Barua
An independent, well-organised, highly motivated individual. In addition to that a good team player, a quick learner and highly adaptable. I specialize in driving business growth and helping clients succeed in their goals. I have developed a proven track record of helping clients effectively monetize their content and achieve their desired outcomes.Throughout my career, I have been responsible for managing a portfolio of customer accounts, developing strategic account plans, and driving retention and upselling. I have worked closely with cross-functional teams, including sales, marketing, and support to deliver exceptional customer service and exceed client expectations. One of my key strengths is my ability to analyze customer data and usage patterns to provide valuable insights and recommendations for optimization. I believe in maintaining proactive, regular contact with clients to maximize their success and usage, as well as identifying growth or renewal opportunities.As a Sales account manager in Zomato, I have had the privilege of acquiring new acquisitions on a weekly basis, responsible for strategic development, sales, and account management with accelerating growth of existing partners. Maintaining relationships with key clients and monitoring market conditions and competitor actions to adjust strategies to achieve goals.I have a proven track record of increasing sales revenue month-on-month, exceeding goals for sales, revenue, and profit margins. Additionally, I am skilled in identifying customers\' challenges and actively suggesting better solutions by working with internal teams to resolve problems and provide ongoing support. I have worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations. My passion for customer success, coupled with my experience and skill set, makes me a valuable asset to any organization.
Experience
Key Account Manager
May 2025 — Present · Gurugram, IN
Education
Indian Institute of Rural Management
Master of Business Administration, Marketing and Digital Marketing
2017 — 2019
Kanoria P G Mahila Mahavidyalaya, Jaipur
Bachelor of Business Administration - BBA, Business Administration and Management, General
2014 — 2017
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