Binoy Balan

WORK HISTORY

EDUCATION

ABOUT BINOY BALAN

With over 12 years of experience in IT and business analysis, I am passionate about bridging the gap between technology and business to create scalable, impactful solutions. Currently, as a Business Analyst at Flowseasy, I leverage my deep expertise in the Zoho Suite—encompassing CRM, Creator, Analytics, and Campaigns—to streamline operations, drive process improvement, and foster a culture of continuous innovation.My professional journey has spanned roles from product engineering at Hewlett Packard to technical solutions and customer service positions, equipping me with a comprehensive skill set that blends technical prowess with strong communication and stakeholder engagement. Holding an MSc in Business Analytics from Keele University and an MSc in Software Systems, I bring a balanced perspective that merges data-driven insights with strategic business objectives.As a Certified ScrumMaster, I thrive in agile environments, facilitating cross-functional collaboration and ensuring that every project aligns with organizational goals while enhancing team dynamics. Whether it\'s designing robust solution architectures, optimizing business processes, or developing predictive models, I am dedicated to creating solutions that not only meet technical requirements but also elevate company culture through transparency, collaboration, and a forward-thinking approach.I look forward to connecting with professionals and organizations that value innovation, teamwork, and a holistic approach to technology-driven business success.