Binilla Subba
Head of Customer Operations @ bp
- Role
- Head of Customer Operations at bp
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Head of Customer Operations
Nov 2023 — Present · IN
Education
INSEAD
Strategy Innovation and Leadership
Skills
- Bpo
- Service Delivery
- Business Analysis
- Global Delivery
- Team Management
- Offshoring
- Stakeholder Management
- Transition Management
- Copc
- Customer Satisfaction
- Business Transformation
- Project Delivery
- Soft Skills
- Business Process
- Business Process Re-Engineering
- Business Process Improvement
- Outsourcing
- Change Management
- Call Centers
- Process Excellence
- Mis
- Employee Engagement
- Workforce Management
- Vendor Management
- Coaching
- Process Management
- Operational Excellence
- Leadership
- Shared Services
- Performance Management
- Crm
- Resource Management
- Sla
- Contact Centers
- Six Sigma
- Management
- Process Consulting
- Process Improvement
- Customer Experience
- Operations Management
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