Bindu Jain
Business & Social Media Manager - Immediate Joiner
- Role
- Business Manager - Sales & Marketing at Bitbig Network
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Bindu Jain
Business Manager & Customer Service professional with 6.5 years of experience delivering…
Experience
Business Manager - Sales & Marketing
Nov 2022 — Present · Indore, IN
Managing Business Operation & Customer escalations across various platforms. My responsibilities included overseeing business management, team planning, and policy adherence to ensure optimal operations. I consistently prepared and published daily reports, sharing critical data with the Leadership Team.Build strong relationships Client and Copmany stakeholders, collaborating with PR, Marketing, and Training teams to drive business objectives. Additionally, I led the onboarding/offboarding of Customer, overseeing manpower planning, candidate selection, workflow planning, and strategy development.Developing and publishing multiple sales, accounts & growth performance reports and more. I am maintaining quality dashboards and trackers, ensuring timely issue resolution. I also designed and implemented tracker for improvement for agents and Team Leads, providing feedback and growth opportunities.Moreover, I am also taking care hiring by creating job descriptions, taking interview, and evaluated candidates through interviews. I am proficient in using Online Marketing platform, like Facebook, Instagram & Telegram.I help Account team using Accounting tool, Zoho Book, Tranzact & GST Online
Education
Maharshi Dayanand Saraswati University (MDSU), Ajmer
Bachelor of Arts - BA
Indira Gandhi National Open University (IGNOU), Delhi
Master of Computer Applications - MCA
Maharshi Dayanand Saraswati University (MDSU), Ajmer
Master of Arts - MA
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