Bincy Babu
Customer Support Executive | Healthcare Application Support | Teleradiology | Biomedical Engineering | Project Management | DICOM | PACS / RIS
- Role
- Customer Support Executive at Suntrion Technosol Private Limited
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Bincy Babu
Biomedical Engineer with 1.8 years of hands-on experience in hospital environments, supporting medical equipment, coordinating with clinical teams, and ensuring smooth healthcare operations. Project Management course completed, with practical exposure to planning, coordination, documentation, and cross-functional collaboration.Currently working as a Customer Support Executive in teleradiology and healthcare application support, assisting radiologists and healthcare staff with application troubleshooting, issue resolution, and product support. Experienced in DICOM standards, PACS/RIS basics, CRM tools, Microsoft 365, and remote support tools such as TeamViewer and Any Desk.Driven to bridge biomedical expertise and healthcare IT support to improve clinical workflows, system reliability, and patient care outcomes.
Experience
Customer Support Executive
Suntrion Technosol Private Limited
Oct 2025 — Present · Chennai, IN
Customer Support Executive with hands-on experience supporting teleradiology-based healthcare applications. Skilled in assisting radiologists, clinicians, and healthcare staff with application usage, issue resolution, and workflow optimization. Adept at troubleshooting technical and application-level issues, ensuring system uptime, and delivering timely, patient-focused support in a fast-paced healthcare environment.
Education
ANNA UNIVERSITY - India
Bachelor's Degree
Anna University Chennai
Bachelor of Engineering - BE, Biomedical/Medical Engineering
2016 — 2020
De Montfort University
Master's Degree, project management
De Montfort University
Master's degree, Project Management
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