Binaya Niraula

Customer Service Representative @Maui Jim Sunglasses

Provide exceptional customer service to ensure customer satisfaction and loyalty.• Manage administrative tasks including data entry, filing, and maintaining customer records.• Answer customer inquiries promptly and effectively, addressing concerns and resolving issues.• Process orders, returns, and exchanges accurately and efficiently.• Maintain product knowledge and stay updated on company policies and procedures.• Collaborate with team members to improve overall customer service experience.• Train new customer service representatives.