Binal Patel
Associate Director Workplace Investing Implementations and Centre of Excellence @Fidelity International
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WORK HISTORY
Associate Director Workplace Investing Implementations and Centre of Excellence @Fidelity International
Leading operational Implementation teams for Client onboarding. Created and embedded a service excellence team to support Implementation and sales teams with project scheduling and scoping, change management, training and governance
EDUCATION
University of Westminster
Bachelor's degree, Finance and Financial Management Services
SKILLS
ABOUT BINAL PATEL
Transformational Leader | 12+ Years Driving Success in Financial ServicesDelivering high-impact results in complex environments, I excel at transforming underperforming teams into high-performing powerhouses. My expertise spans cultural transformation, stakeholder management, and programme delivery, with a proven track record of- Reducing implementation timelines through process redesign- Halving attrition rates by instilling accountability and ownership cultures- Boosting quality output by 60% in bid proposal teams, driving commercial success- Designing and delivering data quality strategies that drive market differentiation and new client acquisition- Achieving 20% data quality improvements and 30% reductions in resource constraints- Enhancing executive visibility through transparent governance and stakeholder engagementI streamline operations, improve efficiency, and elevate service quality. My leadership style is built on engaging executive stakeholders, resolving escalations, and embedding lasting high-performing cultures.
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