Belinda Huggett

Senior Digital Operations Analyst @Formula 1

Service Operations: Defining, creating, and implementing operational processes for Live Events and BAU, including support and roll out of JIRA within Digital - Supplier Management: Working with third party suppliers to negotiate SLA’s and ensure their services meet F1’s expectations and standards. Engaging with partners on change, incident, and problem management as well as process improvements - Change Management: Leading on all areas of Change Management, sharing impact assessments, creating delivery plans, and highlighting risks and issues to stakeholders - Race Weekend Operations: Coordinating live event operations, running product health checks, monitoring dashboards and alerts in addition to raising, communicating, and tracking issue - Stakeholder Management: Responsible for Operational communication with various stakeholders, such as Product, Customer Services and Digital Partners - Project Management & Training Delivery: Supporting Digital Delivery, ensuring seamless transitions from Development into Production by contributing to UAT and Functional testing, conducting demo’s and providing knowledge transfer sessions to suppliers and other F1 Digital teams