Billy Kennedy
Lead Design Researcher @Spotless B Corp
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WORK HISTORY
Lead Design Researcher @Spotless B Corp
EDUCATION
Our Lady's Secondary,
Leaving Certificate
University of Limerick
Bachelor of Science, Digital Media Design, 1st Class Honours
Griffith College Limerick
Diploma, Employment Law
ABOUT BILLY KENNEDY
The last 10 years in my career have been spent delivering detailed, recommendation based insight to clients such as Sony PlayStation, BT, Facebook Whatsapp and Instagram, Natwest (Mettle), and and Fidelity. I have a deep passion for nurturing and developing UX and Service Design insight talent. I have managed teams of researchers and designers, and let on initiative to improve reporting, workshopping, and insight gathering. As a manager of creatives, I have implemented detailed plans for improvement using the SFIA framework. Specialties: Customer Research, User Testing, Workshopping, Digital Strategy, Customer Strategy
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