Billy Duss
- Role
- Customer Success Manager at Tripshot
- Location
- Bend, OR, US
- LinkedIn followers
- 500 followers
About Billy Duss
Multimodal transportation leader with over 8 years of experience managing sustainable…
Experience
Customer Success Manager
Jul 2021 — Present
Lead multimodal transportation software implementations for clients including tech firms, universities, and healthcare providers- Analyzed usage data to recommend program improvements supporting reduced SOV trips and increased transit, shuttle, and bike use- Served as an internal knowledge leader, mentoring peers and resolving escalated customer issues with a systems-thinking approach- Provided technical expertise including API support and database log analysis to optimize mobility platforms.
Education
Center for Academic Programs Abroad - CAPA
Political and Economic History, Art History, Italian
2007 — 2007
University of Minnesota
BA, Political Science
2005 — 2009
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