Billy Santos
Luxury Hospitality Executive | Resort Operations Leader | Rooms & F&B Executive | Forbes & AAA Luxury Resorts
- Role
- Resort Manager at Silverado Resort
- Location
- Napa, CA, US
- LinkedIn followers
- 500 followers
About Billy Santos
Hospitality executive with more than 30 years of leadership experience across luxury resort environments including Forbes Four and Five-Star properties.Currently serving as Resort Manager at Silverado Resort & Spa in Napa Valley, overseeing operations for a 340-room resort generating $85M in annual revenue including $25M in food and beverage operations.My experience spans both rooms division and food & beverage leadership, allowing me to approach resort performance from a holistic operational perspective. Throughout my career I have led large teams, supported resort transitions, driven revenue growth, and developed service cultures focused on personalization and luxury guest experiences.Previously I served as Director of Food & Beverage at Waldorf Astoria Monarch Beach Resort where I oversaw $85M in F&B operations across eight outlets and led a team of more than 200 hospitality professionals.I am passionate about building strong teams, elevating service standards, and creating resort experiences that combine operational excellence with genuine hospitality.
Experience
Resort Manager
Jan 2022 — Present · Napa, CA, US
Education
California State University, Chico
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
1988 — 1993
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.