Billy

About Billy

Driven and accomplished marketing professional with a passion for leveraging strategic initiatives and creative campaigns to drive business growth. With expertise in digital marketing, brand management, and customer engagement, and has a proven track record of delivering exceptional results.

Experience

1. Office Supervisor

   Steve Phuc Trinh, D.D.S., Inc

   Nov 2023 — Present

   Supervise day to day operations of the dental office, including scheduling, patient flow management, and staff coordination for over 15 patients every day.• Provide training and oversee a total of 4 office staff, including dental assistants and receptionists, on office policies, procedures, and customer service standards• Proficient in utilizing Softdent, to manage and organize vital patient data including x-rays, treatment plans, insurance information, and health records.• Facilitate communication and teamwork among office staff and dental providers to promote a collaborative work environment• Develop and implement emergency preparedness protocols to ensure staff readiness to handle medical and dental emergencies• Interact with patients to address inquiries, resolve concerns, and maintain positive patient relationships throughout their dental visits

Education

• KIPP San Jose Collegiate

  High School Diploma

• De Anza College

  Business Administration and Management, General

• San José State University

  Bachelor's degree, Business Administration and Management, Marketing