Billy Maylett

Planner (Training and Competence Delivery) @Network Rail

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Planner (Training and Competence Delivery) @Network Rail

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Manchester, GB

Producing a robust training delivery plan to accommodate all Network Rail Training Catalogues and meeting annual key performance indicators and customer demand in conjunction with delegates and training team members.Maximising trainer and venue utilisation through regular reporting, monitoring and collaboration with delegates and training team members. Considering the health and wellbeing of trainers and customers when producing the training plan. Actively supporting delivery of the Planning & Administration volumes and annual Key Performance Indicators.Understanding approved supplier frameworks and adhering to framework policy when liaising with external training suppliers to procure services to meet training demand in line with customer budgets.Forecasting the cost of the training delivery plan against customer budgets and monitor records of expenditure on external suppliers to identify risks to the training delivery team.Collaborating with external suppliers, colleagues in the Planning and Administration and delivery team to offer a seamless and consistent service to training delivery teams and customers.Collaborating with training delivery colleagues to enable the planning of new events and initiatives into the plan.Engaging proactively with delivery colleagues for short and long-term plan changes.Proposing and supporting improvements to the Planning and Administration system to deliver an effective, efficient, customer focused, flexible and agile planning service. Escalating where applicable.Pro-actively managing own personal development plan.

EDUCATION

N/A

Hopwood Hall College

Level 3 National Extended Diploma In Business, Business, Management, Marketing, and Related Support Services

ABOUT BILLY MAYLETT

Highly organised, proactive, and committed to delivering a safe, efficient, and positive customer experience. Qualified to a Triple Distinction star level in a National Extended Diploma in Business. I am a reliable and detail-oriented professional with experience supporting station operations, planning, administration, and customer service within Network Rail. Strong understanding of safety-critical processes, operational compliance, and passenger-focused service in a live rail environment.

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Billy Maylett — Planner (Training and Competence Delivery) at Network Rail in Manchester, GB | Unifers