Billy Giggins

About Billy Giggins

Nine years of compliance and financial experience. My Anti Money Laundering (AML) experience entails working on BAU as well as Look Back projects, drafted suspicious activity reports (SAR), conducted internal and external Enhance Due-Diligence, KYC reviews on global commercial and corporate clients, and also analyzed and identified key indicators of potential fraudulent activity. Working as an investigator has afforded me the ability to gain extensive project experience. I am accustomed to the rigor of working fast pace environment. In addition, auditing conforming and non-conforming loans with an emphasis on fraud investigation and mortgage compliance. I’m proficient in product and pricing analysis, and examining mortgage loan files pre-funding and post close to ensure approval accuracy and mitigating potential risk to the bank. Working with large banking institutions has allowed me to become very familiar with various tools as a means to increase efficiency and productivity. While working as a delivery team manager, I was able to utilize the Six Sigma Methodology to identify the internal and external customers in the process in an effort to increase the customer delight rating. In addition, I was also able to implement a system to streamline primary matrixes that resulted in a 30 % increase in productivity.

Experience

1. Quality Control Lead

   Capital One

   Aug 2018 — Present

   supervise daily workflow, operational queues, and metrics. • Manage, develop, train, and lead a team of AML Investigators. • Write and deliver performance reviews, including development action plans. • Report (verbally and written) potential findings to management in a timely manner.

Education

• University of Phoenix

  BSM, Business Management

  2009 — 2010