Billy A. Patino

About Billy A. Patino

With over 25 years of experience spearheading IT department operations for up to 25 large-medium size facilities and end users, I have repeatedly proven my ability to collaborate on a senior executive level up to C-suite in order to promote IT involvement in the short- and long-term vision of organizations. Over the course of my career, I have demonstrated an in-depth expertise in all aspects of information technology and information systems management including service, support, applications, data management, identity and access, security, software, hardware, networks, systems, telecoms, and information management. Leveraging these skills, I have recruited and trained top performing teams of managers and technicians and I have actively promoted the continuous improvement of processes, infrastructure, and systems. I am committed to furthering standards of operational excellence, and I achieve that by seeking underperforming areas of operation and by closely analyzing internal change requests to conceptualize, propose, and execute transformational projects that bring systems up to and above industry, corporate, and external regulatory standards. Furthermore, I am experienced in the oversight of vendors, and I have a track record of enforcing strict financial responsibility that has contributed to business P&L goals.Some of my key skills and areas of expertise include:IT Management / IT Services and Tech Support / Information Security / Information SystemsCloud Architecture / Applications, Hardware, System and Network AdministrationOperations Management / Staff and Vendor Management / Scheduling and Workforce PlanningBudgeting / C-Level Collaboration and Reporting / Project Management / Process Improvement

Experience

1. Senior Director Ambulatory Applications Portfolio

   Surgery Partners, Inc

   May 2025 — Present

   Responsible for overseeing the development, implementation, and optimization of software applications used in outpatient care settings. This position involves strategic planning, project management, and collaboration with various stakeholders to ensure that ambulatory services are efficient, patient-centered, and technologically advanced.

Education

• Nova Southeastern University

  Master of Science, Information Security Management

  2008 — 2011

• Universidad Católica de Santiago de Guayaquil

  Bachelor’s Degree, Ingenieria en Sistemas Computacionales / Computer Systems Engineering

  1993 — 1999

Skills

• Information Technology
• Data Center
• Cisco Technologies
• IT Security Policies & Procedures
• Leadership
• Management
• Technical Support
• IT Audit
• Troubleshooting
• IT Operations
• Disaster Recovery
• Auditing
• Citrix
• Infrastructure
• Computer Security
• Incident Management
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• IT Management
• Governance
• System Administration
• Project Management
• Information Security Management
• Customer Service
• Networking
• Active Directory
• Information Security
• Risk Assessment
• IT Consulting
• Risk Management
• IT Grc
• Change Management