Bill Tokar

Experience

1. Field Training Manager

   Securitas Group

   Mar 2024 — Present

   FIELD TRAINING MANAGER 02/2024 to CURRENT Securitas | LaytonManages an assigned team of Field Training Officers and leads the team toward Operational goals and training deliverables.Consults with Regional Security Managers to determine trends and regional training needs.Plans, prepares, and facilitates training in conjunction with FTOs for security officers, supervisors, site-based management teams, and Headquarters-based teams on security functions, processes, responsibilities, technologies and more, considering variances in cultural learning styles and time zones.Travels domestically and internationally up to 40% of the time.Develops, edits, and facilitates training material and presentations according to the Core Training Plan and Datacenter Physical Security objectives including synchronous learning opportunities, courses, manuals, instructor-led PowerPoint presentations, and written assessments.Maintains a documentation review cycle to ensure content remains accurate and up to date with processes and procedures and Datacenter Physical Security branding.Serves as Training team representative on projects with Operations personnel and other Subject Matter Experts throughout document review and document creation cycles to ensure accuracy, usability, and procedural requirements.At the direction of the Regional Training and Development Manager, assigns training in the Core Training Plan and the Securitas Learning Management System.Conducts weekly, monthly, and quarterly audits with their teams to ensure all program staff are compliant with the required Statement of Work on training and provides monthly status reports.Complete site visits and in-person training through the region and globally if required.Performs tasks and duties of a similar nature and scope as required for assigned office.

Education

• Kalamazoo College

  Bachelor of Arts (B.A.)

  1999 — 2003

• Ferris State University

  Master of Business Administration (M.B.A.)

  2009 — 2012

• Ferris State University

  Master of Business Administration - MBA

Skills

• English
• Employee Training
• Food Safety
• Hospitality
• Customer Service
• Catering
• Research
• Powerpoint
• Microsoft Excel
• Restaurants
• Hiring
• Inventory Management
• Coaching
• Microsoft Word
• Outlook
• Restaurant Management
• Management
• Team Building
• Customer Satisfaction
• Training
• Leadership
• Microsoft Office
• Teaching
• Time Management
• Food
• Public Speaking
• Windows