Bill Tisone
Customer Service Manager at Ridge Tool Company
- Role
- Customer Service Manager at Emerson Network Power
- Location
- Hudson, OH, US
- LinkedIn followers
- 500 followers
About Bill Tisone
I am an accomplished customer service, call center and sales manager with expertise in…
Experience
Customer Service Manager
Jan 2015 — Present · Elyria, OH, US
I manage the functions of the Customer Service department. The company is one of the nation\'s finest tool manufacturers. Manage 8 direct reports in addition to dotted line management responsibilities of the company\'s Customer Service Center in the Philippines.
Education
Youngstown State University
Bachelor of Arts (B.A.)
Skills
- Call Centers
- Mortgage Banking Management
- Management
- Team Building
- Sales Operations
- Customer Retention
- Banking
- Customer Service
- Branch Management
- Strategy
- Coaching
- Workforce Management
- Order Processing
- Leadership
- Executive Management
- Credit
- Telecommunications
- Analysis
- Customer Satisfaction
- Training
- Call Center Development
- Sales
- Telecommunications Management
- Order Processing Management
- Sales Management
- Vendor Management
- Mortgage Banking
- Marketing
- Team Leadership
- Customer Experience
- Loans
- Process Improvement
- Mortgage Lending
- Recruiting
- Financial Services
- Crm
- B2b
- Call Center Management
- Regional Management
- Strategic Planning
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