Bill Spencer
Service Consultant at Audi of Orland Park
- Role
- Service Consultant at Audi Of Orland Park
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Bill Spencer
Accomplished service advisor with 10+ years of experience at luxury dealerships…
Experience
Service Consultant
Jun 2020 — Present · Tinley Park, IL, US
Professional and dedicated service advisor with extensive experience with luxury dealerships and phenomenal follow-up skills.• Able to exceed targeted customer satisfaction index with a proven track record of exceptional Customer Service Index (CSI); strong desire to engage with the customer and ensure they have a positive experience.• Exceed targeted sales goals; recommend proper vehicle care to valued customers and explain the value of maintaining their vehicle for optimal performance.• Proven leader that is motivated to take the extra steps to ensure that customers have a truly exceptional experience.• Ambitious problem solver that thrives in a very fast paced environment; excellent oral and written communication skills.
Education
Regis University
Bachelor of Science
1984 — 1988
Fenwick
College Prep
1980 — 1984
Skills
- Automotive
- Automobile
- Pricing
- Strategy
- Operations Management
- Team Building
- Management
- Strategic Planning
- Staff Development
- Forecasting
- Sales Management
- Start-Ups
- Leadership
- Budgets
- Sales Process
- Income Statement
- Sales Operations
- Customer Retention
- Customer Service
- Account Management
- Profit
- Training
- Customer Satisfaction
- New Business Development
- Negotiation
- Market Analysis
- Vehicles
- Sales
- Business Development
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