Bill Richardson

Dynamics 365 Solutions Architect @Sylogist, Ltd.

Danville, VA

Moved internally from Serenics to the parent company (Sylogist). At Sylogist, I provide Solution Architect services for the Dynamics 365 Professional Services team. • Responsible for leading and providing expertise for Dynamics 365/CRM and Power Platform for clients regarding product questions, best practices, new releases and release schedules, integration questions, etc. • Guide and translate the customer’s business needs into an enterprise solution and deployment plan using Dynamics 365 platform and other Microsoft Technologies. • Responsibilities include: architecting efficient solutions, development, mentoring and managing technical and functional consultants, leading a team during a deployment, helping to setup and implement new CRM deployments, and solving complicated business needs. • Responsible for Architecting the business processes implemented throughout the Sylogist D365 Professional Services team, including Sales, PMO, BA, DEV, QA and Support. Public Trust Clearance - Various Agencies - US Federal Government Public Trust Clearance - Various US State Agencies

Roosevelt University, Honolulu, HI

Pursuing Associate's Degree, Computer Science

University of California, San Diego

Continuing Education, Computer Science