Bill McNamara
Senior Manager, Individual Insurance Sales @OTIP (Ontario Teachers Insurance Plan)
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WORK HISTORY
Senior Manager, Individual Insurance Sales @OTIP (Ontario Teachers Insurance Plan)
EDUCATION
Schulich ExecEd
Management 1
Schulich School of Business - York University
Management 1
Conestoga College
Business Management, Business General
Schulich School of Business - York University
Leading With Impact: Leveraging Your Leadership
EZSIGMA
Lean Green Belt
Teleperformance USA
Training Delivery, Development and Call Center Performance
Insurance Institute of Canada
RIBO & Agent Licensing
ABOUT BILL MCNAMARA
Bill brings over 25 years of experience in the contact centre industry, with more than two decades dedicated to strategic planning and issue resolution. Throughout his career, Bill has demonstrated a strong commitment to employee development. With over 20 years of experience in training, coaching, and motivating both frontline staff and leadership teams, he has a proven track record of guiding individuals toward success.Bill is known for his hands-on approach and unwavering dedication to getting the job done right. His deep understanding of business operations, combined with a practical application of best practices, consistently drives performance and results across all levels of the organization.
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