Bill McLaughlin

About Bill McLaughlin

Strategic and analytical Business Operations professional with a proven track record of…

Experience

1. Senior Operations Program Manager

   Vmware

   May 2015 — Present

   Senior Operation Manager/Senior Program Manager (2020) Manage the VMware Platform Services (VPS) business unit annual planning, project resource management, req/attrition/backfill process, capital planning and dashboard reporting. • Oversaw the merging of two business units, working closely with leaders, Finance and HR to align processes around budgeting, headcount, annual planning, and reporting. • Implemented and maintain a new headcount resource project allocation tool: managing hierarchies, quarterly submissions, and reviews. • Responsible for collecting capital planning requirements for VMware cloud services and specialized hardware needs and working with leadership on prioritization against budget. • Helped business unit move from capital planning spreadsheets to a centralized Jira ticketing form/system. • Created Power BI dashboards allowing leaders to see a complete view for headcount resources: requisitions, new hires and attritions. Operation Manager/Senior Program Manager (2017) Manage the R&D Operations and Central Services business unit operating cadence, budgets, fiscal year planning, headcount, and 3rd party software projects. • Partner with business unit leaders, Finance, and HR, continually assessing needs/risks and driving operational efficiencies on budgets, forecasts, and fiscal year planning. • Program manage the successful execution of security vulnerability tests, coordinating with vendors, product teams, HR, Finance, and IT to ensure milestones and objectives are met and smooth engagements from beginning to end. Senior Program Manager/Business Analyst (2015 – 2016) Managed strategic product quality initiatives for the CTO organization. • Worked with customers and product teams, collecting, analyzing and summarizing data, helping management identify trends and areas for improvement. • Helped create and manage an Engineering Excellence conference at VMware with developers and keynote speakers sharing their quality best practices.

Skills

• Budgets
• Management
• Process Improvement
• Product Management
• Crm
• Cloud Computing
• Start-Ups
• Six Sigma
• Metrics
• Product Launch
• Integration
• Cross-Functional Team Leadership
• Product Life Cycle Management
• Budgeting
• Program Management
• Saas
• Account Management
• Strategy
• Strategic Planning