Bill Jackson

About Bill Jackson

Organizational Change, instructional design and educational management expert with 20 years of experience in business and academic settings, specializing in managing the design, development and delivery of bespoke training solutions. Covering the Core SAP modules (SD, MM, WM, etc.) including SAPGUI and FIORI interfaces, Bill also specializes in BusinessObjects training (BI/BOBJ to both team and end-users), ensuring quality delivery for various learning situations, audiences and delivery methods (including e-learning) based on a solid background of user-to-executive teaching and coaching methods and experiences. Known as an innovative problem-solver and decision-maker, his areas of expertise include:• Curriculum Designer/ Training Manager-Lead; Train-the-Trainer Lead• Organization Change Management• Design, develop, deliver customized SAP / BOBJ content• Engaging lecturer• University Professor for Academic Writing, Business Writing and Literature

Experience

1. SAP Senior Ocm Ewm & Mdg

   Kubota Tractor Corporation

   May 2024 — Present · Grapevine, TX, US

   Managed and performed OCM duties regarding an ECC to S/4HANA upgrade project:* EWM: Designed and implemented training strategy for 8 US warehouses (412 users) • All course material designed, developed and deployed through a TtT model * MDG: Designed and implemented training strategy for US-based Master Data Governance, including Central Governance and Mass Consolidation of material, customer, vendor and service master records * SEN: administrator * Identify and report OCM/Training KPIs * Hypercare point for EWM/MDG change management & training activities

Education

• Western Michigan University

  Doctor of Philosophy - PhD (abd), English

  1992 — 1998

• Abilene Christian University

  BA, English, Bible

  1988 — 1992

• Odessa High School

  High School Diploma

  1986 — 1988

Skills

• Business Process Improvement
• Sap Products
• Technical Training
• Enterprise Resource Planning (Erp)
• Bobj Training
• Management
• Strategy
• Blended Learning
• Business Process
• Program Management
• Instructional Design
• Customer Relationship Management (Crm)
• Training Delivery
• Consulting
• Analysis for Office Training
• Erp
• E-Learning
• Human Resources
• Captivate
• Software Documentation
• Sap R/3
• Adult Education
• Needs Analysis
• Hands-on Training
• Training Needs Analysis
• Sap Erp
• End User Training
• Project Planning
• Process Improvement
• Project Management
• Web Intelligenge Training
• Coaching
• Crm
• Employee Training
• Sap
• Change Management
• Composition
• Business Analysis
• Sharepoint
• Training