Billie Mann
Customer Service Representative @Kisco Senior Living
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WORK HISTORY
Customer Service Representative @Kisco Senior Living
Raleigh, NC, US
Partial list of responsibilities:• Greet and assist residents and visitors at the front desk and by phone• Assist residents with requests• Maintain and update files in Microsoft Word, Excel, Publisher, and Outlook• Maintain and update accounts in OnGuard, K4 Connect, and Ciscor• Program fobs in OnGuard for associates, residents, visitors, and workmen• Remain calm in emergency situations and respond per company policy• Record and distribute work orders for maintenance in WorxHub• Receive, log, notify recipients, and distribute incoming mail and deliveries• Teach \"Paint and Sip with Billie\" art classes for the residents• Perform other duties and tasks as assigned or required
EDUCATION
Stephens College
Bachelor of Fine Arts, Fashion Illustration (a branch of Commercial Art)
Mitchells Hairstyling Academy-Raleigh
Graduated, Cosmetology
ABOUT BILLIE MANN
Artist, Art Teacher, Pet Sitter, Pet Person, and \"Jill of all Trades\", including over 50 years of experience in various branches of customer-related service, starting with my first position - working concession at a movie theater when I was 15, on a worker\'s permit. Shown below is a very small sampling of my experience, background, skills, and interests.
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