Bill Harpster

About Bill Harpster

Strategic Operations Executive with 20+ years of leadership experience in multi-site logistics, transportation, and supply chain management. Proven ability to drive regional growth, lead large-scale projects, and deliver operational excellence across warehouse, fleet, and distribution networks. Expertise in P&L management, strategic planning, and continuous improvement initiatives that enhance profitability and customer satisfaction. Skilled in building collaborative leadership teams and fostering a culture of accountability, safety, and innovation

Experience

1. Regional Manager

   Hub Group

   Jul 2022 — Present

   Focused on growth, leading the charge to grow the market by identifying issues within the daily operations evaluate potential areas for operational improvement, process improvement, and make changes needed all aspects of the business by evaluating driver performance, delivery costs, terminal expenses, and much more. Took on additional assignments within my region, by accepting the Terminal manager position over Salt Lake City, as well I am a subject matter expert in driver accessorial pays for my region. • Lead operations across multiple terminals, overseeing transportation, fleet services, and facility management for regional performance (Managed 3 terminals, 150+ drivers, and 50+ support staff).• Increased freight share by 100% and improved on-time delivery by 20% through strategic routing and operational realignment.• Directed AOP execution and managed multi-million-dollar budgets ($25M+), reducing costs by 25% through vendor negotiations and process optimization.• Championed safety culture initiatives, achieving compliance with DOT and OSHA standards and reducing incidents by 30%.• Implemented standardized SOPs and KPI-driven performance metrics to ensure operational consistency across sites.

Education

• Don Antonio Lugo High

  High school Diploma, High School

  1986 — 1990

• University of Phoenix

  Associate of Arts (A.A.), Business Administration and Management, General

  2016 — 2016

Skills

• Customer Service
• Shipping
• Warehousing
• Transportation Management
• Freight
• Team Building
• Operations Management
• Training
• Logistics
• Supervisory Skills
• Inventory Management
• Customer Satisfaction
• Inventory Control
• Negotiation
• Account Management
• Dispatching
• Team Leadership
• Truckload
• Container
• Purchasing
• Creative Problem Solving
• Outlook
• Warehouse Management
• Process Improvement
• Ltl
• Cdl Class a
• 3pl
• Scheduling
• Project Implementation
• Software Implementation
• Problem Solving
• Excel
• Powerpoint
• Budgeting
• Customer Relations
• Word
• Administration
• Hiring
• Data Entry
• Loss Prevention