Bill Goodrich
Sr. Software Architect at Ceridian
- Role
- Sr Software Architect at Ceridian
- Location
- St. Petersburg, FL, US
- LinkedIn followers
- 500 followers
About Bill Goodrich
SENIOR PROGRAM MANAGER Consulting / Project Leadership / Business…
Experience
Sr Software Architect
Jan 2008 — Present · St. Petersburg, FL, US
Designed and implemented Service Center platforms to support Payroll and Benefits Business units. Lead a team of off-shore and on-shore resources to configure the Microsoft Dynamics 2011 and 2015 Software to meet the requirements of the business units. Designed and developed configuration in JavaScript and C# to meet business requirements. Selected Contributions:* Designed and configured Siebel 8.1 Service Call center to meet Business Requirements. Call center supported 900+ users* Designed and configured Microsoft Dynamics CRM 2011 to meet Payroll and Benefits requirements. Call Center currently supports 1800+ users.* Designed and built interface to Salesforce.com using C#, Salesforce API and CRM API.* Designed and built interface to Parature.com using C#, Parature API and CRM API.
Skills
- Vendor Management
- Recruiting
- Software Implementation
- Integration
- Leadership
- Software Development Life Cycle (Sdlc)
- Payroll
- Software as a Service (Saas)
- Sharepoint
- Training
- Human Resources
- Saas
- Coaching
- Sql
- Visio
- Program Management
- Requirements Analysis
- Process Improvement
- Talent Management
- Outsourcing
- Software Documentation
- Sdlc
- Software Project Management
- Performance Management
- Crm
- Business Analysis
- Change Management
- Enterprise Software
- Business Process Improvement
- Business Intelligence
- Hris
- Employee Benefits
- Agile Methodologies
- Management
- Team Building
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