Bill Smith
Director, Embark Employee Experience at WTW
- Role
- Client Success Manager - Embark Employee Experience at WTW
- Location
- Towson, MD, US
- LinkedIn followers
- 500 followers
About Bill Smith
Personal/professional characteristics: • Industrious, thorough, loyal and detail oriented. • Adaptive. • Passion for excellence, hard work and high integrity. • Effective in networking with clients, analysts, associations and influence centers. • Align the client organizational chain – from functional users to the C Suite (CFO, CHRO, CIO). • Identify and propose solutions that resolve gaps between a company’s vision and their behavior. • Exceed expectations to earn trusted advisor status and develop client loyalty. • Build trust by demonstrating a thorough knowledge in client’s business and objectives. • A focus on facilitating a sales/selection process that delivers positive outcomes for clients. • Collaborate with internal, 3rd party and client stakeholders. Specialties: HR Shared Services, HCM, Talent Management, Talent Acquisition, Human Capital Analytics, SaaS, Time and Labor Management, Workforce Management, Benefits Administration, Performance Management, Learning Management (LMS), Payroll, Compliance.
Experience
Client Success Manager - Embark Employee Experience
Jun 2022 — Present · MD, US
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