Bill Ball

Director Tide Pride Member Services @The University of Alabama

Tuscaloosa, AL, US

Provide premier customer service over Active TIDE PRIDE Members- Coordinate efforts to streamline outdated processes and to make the TIDE PRIDE operation more efficient with increased personalized messaging- Organize exclusive TIDE PRIDE member events to provide added benefits to our loyal members while also incorporating new Name, Image & Likeness initiatives that add value for our student-athletes- Develop and execute the TIDE PRIDE Annual Calendar of events and ticket deadlines for Football, Men’s Basketball, Baseball and Softball- Develop strong relationships with our TIDE PRIDE members to ensure their experience is elevated to the Alabama Gold Standard- Main contact for our 50 car dealers and ensure their ticket needs are met for home, away and postseason events are met- Developed ticket order timelines and allocation plans for the 2023 AllState Sugar Bowl- Supervise and delegate work assignments for 4 full time employees to ensure project deadlines are met efficiently and effectively- Provide assistance with reconciling over $80 million in annual TIDE PRIDE revenue

Central Connecticut State University

Bachelor's degree, Business Administration and Management, General

University of Maryland

Master of Business Administration - MBA