Billal Qsiyer

About Billal Qsiyer

As Site Lead at Amazon, I am responsible for overseeing delivery station operations, ensuring seamless and timely deliveries to customers. I have a proven track record of leading major initiatives, including launching the first Amazon Flex operation and pioneering the first multi-cycle operation in Canada, significantly improving efficiency and scalability. I hold an MBA with a specialization in entrepreneurship, and in 2020, I published a thesis on this subject, showcasing my deep understanding of business strategy and innovation.(refer to;https://depot-e.uqtr.ca/id/eprint/9426/1/eprint9426.pdf). With 11 years of experience in logistics and supply chain management, I have a strong track record of leading and launching successful projects, leveraging Lean, Kaizen, and Six Sigma methodologies to drive process improvements and enhance operational performance. I am dedicated to fostering innovation, ensuring customer satisfaction, and developing high-performing teams. My commitment to delivering excellence consistently adds value to both the organization and its stakeholders. Additionally, I have extensive experience in creating comprehensive risk assessment plans and contingency reports, coordinating efforts across multiple stakeholders.

Experience

1. Operations Manager

   Amazon

   May 2025 — Present · NY, US

Education

• Lindsey Wilson University

  Bachelor’s Degree, Business Administration and Management, General

  2013 — 2016

• Université du Québec à Trois-Rivières

  Master of Business Administration (M.B.A.)

  2016 — 2019

• UTBM

  Associate’s Degree, Business/Commerce, General

  2010 — 2012

Skills

• Management
• Sales
• Leadership
• Microsoft Excel
• Public Speaking
• Social Media
• Microsoft Word
• Microsoft Office
• Strategic Planning
• Customer Service