Bill Hill
Site Director at Concentrix
- Role
- Site Director at Concentrix
- Location
- Albuquerque, NM, US
- LinkedIn followers
- 500 followers
About Bill Hill
Thank you for visiting my LinkedIn profile! I am an executive and highly…
Experience
Site Director
Jul 2020 — Present · Rio Rancho, NM, US
Overall Operational leadership of BPO Contact Center.
Education
Southwestern Baptist Theological Seminary
Master of Divinity - MDiv - Studies, Divinity/Ministry Biblical Languages
Midwestern State University
Bachelor of Science in Criminal Justice (Pre-Law)
1980
Webster University
Master of Arts in Management
1989
University of Cambridge
Doctor of Philosophy - PhD, Industrial and Organizational Psychology
1987 — 1991
University of Cambridge
Master of Science - MS, E-Commerce/Electronic Commerce
1995 — 1997
The University of Dallas
Graduate-Level MBA Studies in Telecommunications Management
2006
Skills
- Executive Management
- Operations Management
- Performance Management
- Crm
- Employee Training
- Customer Experience
- Start-Ups
- Business Intelligence
- Budgets
- Process Improvement
- Call Centers
- Business Development
- Multi-Site Call Center Operations Management
- Human Resources
- Team Management
- Bpo
- Quality Assurance
- Sales Operations
- Help Desk Support
- Customer Retention
- Leadership
- Customer Service
- Strategic Planning
- Management
- Team Building
- Management Consulting
- Outsourcing
- Vendor Management
- Technical Support
- Business Analysis
- Call Center
- Forecasting
- Continuous Improvement
- Account Management
- Change Management
- Sales Management
- Business Process Improvement
- Contact Centers
- Program Management
- Strategy
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.