Bill Wise
Sr. Marketing Manager at T-Mobile
- Role
- Sr Marketing Manager for Retention, Revenue at T-Mobile
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Advertising & MarketingView LinkedIn profile
About Bill Wise
Innovative Customer Retention Professional Senior level professional who delivers…
Experience
Sr Marketing Manager for Retention, Revenue
Jun 2014 — Present · Bellevue, WA, US
Responsible for identifying root causes of B2B churn, developing and implementing effective programs to retain customers and reduce churn• Implemented programs directly responsible for cutting large account B2B churn by more than 50%
Education
Georgia State University - J. Mack Robinson College of Business
EMBA
Georgia State University
BA
Skills
- Customer Satisfaction
- Cross-Functional Team Leadership
- New Business Development
- Call Centers
- Marketing
- Multi-Channel Marketing
- Analytics
- Program Management
- Management
- Strategy
- Customer Experience
- Start-Ups
- Telecommunications
- B2b
- Crm
- Process Improvement
- Wireless
- Customer Relationship Management (Crm)
- Sales Operations
- Customer Retention
- Vendor Management
- Business Process Improvement
- Call Center
- Product Management
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