Bill Wilson

Principal Customer Experience Manager

Role
Principal Customer Experience Manager at Ridgeline
Location
Reno, NV, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Bill Wilson

Bill spent 28 years in the U.S. Navy and is passionate about learning and making technology accessible to organizations and individuals. He is responsible for day-to-day operations, preserving Alchemy’s people-first culture, and guiding the success of Alchemy customers. Bill’s deep commitment to building enduring professional relationships is reflected in his advocacy of Alchemy core values, talent development, and teamwork.Bill received a master’s degree from the U.S. Army War College and a bachelor’s degree in Political Science from East Carolina University. He is the proud dad of two wonderful sons and an outdoor enthusiast. He relaxes and thinks best when he is running, reading, or exploring the mountains and the desert in western Nevada.

Experience

  1. Principal Customer Experience Manager

    Ridgeline

    Apr 2024 — Present · Reno, NV, US

Education

  • Officer Candidate School

    Commissioned as an Ensign March 28th 1986

    1985 — 1986

  • East Carolina University

    Bachelor of Science, Political Science

    1980 — 1984

  • US Army War College

    Master's Degree, National Securities

    2007 — 2008

Skills

  • Government Contracting
  • Security Operations
  • Operations Management
  • Physical Security
  • Management
  • Program Management
  • Emergency Management
  • Strategy
  • Operational Planning
  • Security
  • National Security
  • Strategic Planning
  • Information Assurance
  • Consulting
  • Mentoring
  • Military Operations
  • Team Leadership
  • Military Logistics
  • Public Speaking
  • Afghanistan
  • Crisis Management
  • Special Operations
  • Leadership
  • Organizational Leadership
  • Military Training
  • Risk Management
  • Team Management

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Bill Wilson — Principal Customer Experience Manager at Ridgeline in Reno, NV, US | Unifers