Bill Strong
SNAP/TANF fraud Subject Matter Expert at Thomson Reuters, Retired Chief Investigator
- Role
- Subject Matter Expert Snap Tanf at Thomson Reuters
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Bill Strong
Any thoughts or opinions expressed here are my own and do not necessarily reflect the…
Experience
Subject Matter Expert Snap Tanf
Nov 2020 — Present · NC, US
Program Integrity Assistance:Assist states in maintaining and improving the integrity of their SNAP and TANF programs.Sales Team Support:Provide SME assistance to the Sales team for upcoming sales opportunities.Train the Sales team on how our solutions integrate with the SNAP program.Customer Engagement:Regularly meet with SNAP customers to address training needs around Fraud Detect and Case Tracking.Discuss fraud risk concerns and provide solutions.Customer-Centric Approach:Prioritize solving customer needs over internal needs.Fraud Trend Identification:Identify new fraud trends within the SNAP program by gathering information from current customers during touch point meetings.Product Development:Help develop new alerts and enhancements to Fraud Detect to address potential fraud schemes.Alert and Report Review:Work with SNAP clients to review alerts and reports to ensure they are effective and provide value. Assist clients in identifying valuable lead subjects.
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