Bill Stevens
Senior Technical Account Manager | Cybersecurity Advocate | Customer Success Leader
- Role
- Senior Technical Account Manager (Tam Iii) at Huntress
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
Experience
Senior Technical Account Manager (Tam Iii)
Sep 2024 — Present · Pittsburgh, PA, US
As part of the Technical Account Management team at Huntress, I work directly with partners to ensure they are getting maximum value from the cybersecurity products they use, while helping them overcome challenges quickly and grow as successful MSPs.Key responsibilities:• Accelerate product onboarding to help partners realize immediate value from the Huntress portfolio• Conduct business review meetings to align our cybersecurity solutions with each partner’s goals and growth strategy• Deliver technical training to MSP teams to deepen their understanding and confidence in using Huntress products• Support sales enablement efforts to help partners effectively market and sell security services to their clientsMy role blends technical expertise with relationship-building, enabling our partners to secure their clients, grow their businesses, and thrive in a rapidly evolving threat landscape.
Education
Penn State University
Bachelor of Science
Skills
- Mcitp
- Windows
- Mac Os X
- Windows Server
- Microsoft Exchange
- Active Directory
- Dhcp
- Dns
- Vpn
- Network Administration
- Cisco Technologies
- Disaster Recovery
- Printers
- Wireless
- Blackberry Enterprise Server
- Blackberry
- Iphone
- Ios
- Android
- Windows Phone
- Activesync
- Service Desk Management
- Customer Service Management
- Call Center Administration
- Acd Management
- Cloud Computing
- Virtualization
- Servers
- Saas
- Networking
- Managed Services
- Os X
- Software as a Service (Saas)
- Account Management
- Virtual Private Network (Vpn)
- Domain Name System (Dns)
- Cisco Systems Products
- Leadership
- Management
- Team Leadership
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