Bill Starrett
- Role
- Senior Client Partner at Capgemini
- Location
- New Orleans, LA, US
- LinkedIn followers
- 500 followers
About Bill Starrett
As a Senior Service Delivery Executive with over 25 years of experience in IT consulting,…
Experience
Senior Client Partner
Jun 2022 — Present
Delivery of strategic managed services (IT) portfolio into Tier-1 clientWorldwide team of 200+(US, Europe, India), aggressive SLA-centric deliverables met consistently at 100% compliance, QBR/EBR/Performance review programs developed. Client relationship (at-risk client) remediation to include executive (CIO), VP, and Director level stakeholder across disciplines within complex client environment. Board-level accountability regarding account status, strategic roadmap, and improvement initiatives Full financial program accountability (budgeting, forecasting, adherence, compliance), delivery and sales team leadership, sales goals exceeded in consecutive reporting periods
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