Bill Panageas
- Role
- Technical Writer - Senior Professional Ii at Fiserv
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Bill Panageas
I am a results-driven, focused, and meticulous editor specializing in Digital Learning…
Experience
Technical Writer - Senior Professional Ii
Sep 2022 — Present
Manage documentation for the Precision Core banking product division.* Develop content in the form of release notes, installation guides, how-to procedures, and quick reference guides.* Deliver complex information in a clear and concise manner by working in an agile environment with product development teams.* Research and build knowledge about Fiserv products, services, technology, and concepts for customer consumption.
Education
Rider University
BA, Journalism
Skills
- Operating Systems
- Writing
- Databases
- Server Architecture
- Customer Service
- Data Center
- Social Media Marketing
- Blogging
- Editorial
- Microsoft Office
- Journalism
- Windows
- Training
- Newspapers
- Security
- Tcp/Ip
- Information Technology
- Business Analysis
- Social Media
- Vendor Management
- Strategy
- Troubleshooting
- Digital Media
- Linux
- Public Speaking
- Management
- Editing
- Publications
- Technical Writing
- Project Management
- Newspaper
- Networking
- Strategic Planning
- Customer Relations
- Team Leadership
- Leadership
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