Bill Palazzolo
Learning Operations Manager - GM Center of Learning at General Motors
- Role
- Learning Operations Manager - Gm Center of Learning at General Motors
- Location
- Grosse Pointe, MI, US
- LinkedIn followers
- 500 followers
About Bill Palazzolo
Operations and digital transformation leader with experience managing enterprise platforms and global teams. Focused on driving efficiency, innovation, and scalable growth through strategic execution and cross-functional leadership
Experience
Learning Operations Manager - Gm Center of Learning
Aug 2019 — Present · Detroit, MI, US
Provide strategic leadership for the current enterprise Learning Management System (LMS) supporting over 200K U.S. dealer and field personnel with global coordination, ensuring operational excellence, system reliability, and alignment with organizational learning priorities.•Lead the end to end strategy, requirements definition, and cross functional governance for migration to a new, A.I. focused industry leading global LMS platform, shaping long term learning technology direction for the organization.•Oversee a large, multi-disciplinary team consisting of over 175 members—including IT, agency partners, and extended GM stakeholders globally—to drive the successful delivery of over 650 courses, 6MM course completions and over 1MM hours of training in 2025.•Manage multiple SOWs and contracts for all agency and platform partners, coordinating scope, timelines, deliverables, and renewals to support ongoing learning and technology initiatives.•Administrate the North American GM Studio team consisting of 17 team members, inclusive of technology infrastructure, production capabilities, and personnel management in support of over 230K virtual classroom and on-demand training participants in 2025.•Manage a multi-million dollar budget, ensuring fiscal discipline, correct forecasting, and achievement of annual financial targets.
Education
Wayne State University
Bachelor of Business Administration (B.B.A.)
1993 — 1998
Skills
- Search Engine Optimization (SEO)
- Marketing
- Integrated Marketing
- Online Advertising
- Copywriting
- Sem
- Interactive Marketing
- Creative Direction
- Digital Media
- Online Marketing
- SEO
- Digital Marketing
- Lead Generation
- Advertising
- Strategy
- Search Engine Marketing (Sem)
- Ppc
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.