Bill Miller
- Role
- Svp-central Operations at Rite Aid
- Location
- Libertyville, IL, US
- LinkedIn followers
- 500 followers
About Bill Miller
Profit and performance driven executive with 20+ years’ experience with a national…
Experience
Svp-central Operations
Sep 2021 — Present
The SVP, Central Operations plays a pivotal role in supporting the RXEvolution by establishing best practices, efficiencies, and innovation to drive retail and pharmacy operations for the company. Focused on devising strategic plans and establishing critical business partnerships to ensure the appropriate planning and deployment of resources to support front-line associates as they improve revenue, manage expenses and engage with customers. Currently accountable for all headcount and labor budgeting, operations program management, facilities maintenance and capital planning management, asset protection initiatives, and driving customer engagement.*Analyze internal operations and identify areas of process enhancement, efficiencies, and innovation.*Ensures high quality and strategic execution of operational projects and programs while managing for current and future growth.*Ensures Retail and Pharmacy Leadership Team has a budget aligned with strategic goals and has associated measurable outcomes.*Implemented workforce management productivity improvements and drive scheduling system enhancements.*Assess and drive customer engagement through the interpretation of Health Experience data and delivered actionable programs to address areas of opportunity.*Partner with Real Estate, Store Planning, and Facilities departments to improve congruency and cost savings measures while improving capital expenditure planning.
Education
Bellevue University
Master of Arts - MA, Business Administration and Management, General
University of Nebraska at Omaha
Bachelor of Science - BS, Business Administration and Management, General
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