Bill Mercer
Manage and guide Sales Professionals in an effort to help them realize their full potential and to meet and exceed their professional, personal and organizational goals.
- Role
- Local Market Manager in Business Cards and Payments at Capital One
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Bill Mercer
A dedicated and seasoned sales and business management professional with extensive experience in relationship building and consultative roles. I possess a high level of financial acumen and emotional intelligence with the ability to analyze client needs and recommend appropriate products and strengthen customer loyalty and satisfaction ratings. Strong leadership, communication and organizational skills with the ability to work independently and as part of a team as I can thrive in any environment.I have a unique background in that I have worked for several Fortune 500 companies and at the same time have also had the experience of owning my own business which together have allowed me to become a well rounded sales and management professional. I enjoy working with business owners and individuals to help them achieve the success they are seeking and thru these relationships share what I have been fortunate enough to learn and at the same time learn from them. At Capital One®, we think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we’ve been innovating relentlessly ever since.Today,we are a nationally recognized brand, a top-ten bank, and a scientific laboratory on a journey to become a leading high-tech company and digital innovator touching more than 65 million customer accounts. At Capital One, we dare to dream, disrupt,and deliver a better way for our customers, the financial industry,and for each other.\"What lies behind us, and what lies before us, are tiny matters to what lies within us.\" Ralph Waldo Emerson
Experience
Local Market Manager in Business Cards and Payments
Jan 2023 — Present · Northeast, NY, US
Education
The University of New Mexico
N/A, N/A
1988 — 1989
University of Michigan
Bachelor of Arts - BA, Sports Management and Communications
1989 — 1993
Skills
- Marketing
- Crm
- Business Development
- Mortgage Lending
- Retail
- B2b
- Relationship Management
- Small Business
- Account Management
- Sales Operations
- Customer Retention
- Customer Service
- Sales Management
- Cold Calling
- Credit Analysis
- Lead Generation
- Sales
- Sales Process
- Financial Analysis
- Leadership
- Strategic Planning
- Selling
- Loans
- Direct Sales
- Customer Relationship Management (Crm)
- Team Leadership
- Salesforce.com
- Advertising
- Negotiation
- Risk Management
- Training
- New Business Development
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