Bill Jupp
\"Stop reporting on activities and start reporting on business outcomes.\" - Allen Gannett
- Role
- Customer Success Manager at Palo Creative
- Location
- Youngstown, OH, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Nov 2024 — Present · Youngstown, OH, US
Manage and nurture client relationships, ensuring satisfaction, retention, and growth across multiple accounts.• Collaborate with cross-functional teams (design, content, analytics) to deliver marketing strategies that meet client objectives.• Conduct performance reviews, project reporting, and regular check-ins to align deliverables with client KPIs.• Identify upsell opportunities, negotiate contracts, and expand service offerings based on client needs.
Education
American College of Education
Bachelor of Business Administration - BBA
Art Institute of Pittsburgh
Associate's degree Applied Science, 3D Animation
1999 — 2001
Art Institute of Pittsburgh
Associate's Degree Applied Science, Interactive Media Design
2002 — 2004
Skills
- Sem
- Graphic Design
- Social Media
- Marketing
- Online Advertising
- Social Media Marketing
- Advertising
- Marketing Strategy
- Web Design
- Web Development
- SEO
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