Bill Jupp

\"Stop reporting on activities and start reporting on business outcomes.\" - Allen Gannett

Role
Customer Success Manager at Palo Creative
Location
Youngstown, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Success Manager

    Palo Creative

    Nov 2024 — Present · Youngstown, OH, US

    Manage and nurture client relationships, ensuring satisfaction, retention, and growth across multiple accounts.• Collaborate with cross-functional teams (design, content, analytics) to deliver marketing strategies that meet client objectives.• Conduct performance reviews, project reporting, and regular check-ins to align deliverables with client KPIs.• Identify upsell opportunities, negotiate contracts, and expand service offerings based on client needs.

Education

  • American College of Education

    Bachelor of Business Administration - BBA

  • Art Institute of Pittsburgh

    Associate's degree Applied Science, 3D Animation

    1999 — 2001

  • Art Institute of Pittsburgh

    Associate's Degree Applied Science, Interactive Media Design

    2002 — 2004

Skills

  • Sem
  • Graphic Design
  • Social Media
  • Marketing
  • Online Advertising
  • Social Media Marketing
  • Advertising
  • Marketing Strategy
  • Web Design
  • Web Development
  • SEO

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Bill Jupp — Customer Success Manager at Palo Creative in Youngstown, OH, US | Unifers