Bill James
Customer Strategy Director @Creditsafe
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WORK HISTORY
Customer Strategy Director @Creditsafe
Allentown, PA, US
Responsible for developing and executing tailored strategies to drive growth, retention, and profitability within the company\'s most valuable client segment. Key duties include analyzing market trends and client data to identify opportunities, designing and implementing customized account plans, and fostering executive-level relationships to ensure alignment with client needs and objectives. Collaborating closely with sales, marketing, and product teams to help deliver seamless, value-driven solutions while maintaining a strong focus on customer satisfaction, revenue growth, and long-term partnerships.
EDUCATION
DeSales University
Finance
Lehigh County Community College
Business Management
SKILLS
ABOUT BILL JAMES
Turning client data into smarter risk decisions and stronger retention.I help Finance and Risk leaders uncover growth opportunities, reduce exposure, and build long-term value through strategic account planning and insight-driven e••••••••@creditsafe.com
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