Bill Detienne

About Bill Detienne

Business strategist and critical thinker with a proven track record of building teams to produce transformational change that enhances the customer and employee experience. With 20+ years of Operations, Technology, and Transformation Leadership has allowed Bill to focus on optimizing business operations while also delivering significant value back to the organization he has supported. Known as a complex problem-solver and solid change leader skilled at coaching groups through abstract issues by devising innovative and quickly adaptable strategies that address challenges impacting people, processes, and technology. Passionate about building high performing cultures by cultivating an environment of continuous learning, collaboration, and future-forward thinking. Thrives in fast-paced roles focused on transformational change.

Experience

1. Managing Director

   PCG | Project Consulting Group

   Aug 2020 — Present · Excelsior, MN, US

   Visionary leader with a track record of driving business transformation.As a seasoned Managing Director, I specialize in providing strategic guidance and delivering impactful solutions to help companies achieve sustainable growth and competitive advantage. With experience and focus in continuous improvement, agile and product transformation, automation and AI, and data science, I am dedicated to empowering businesses to thrive in today\'s dynamic and evolving market landscape. Business Transformation and Agility: successfully led numerous business transformation initiatives, enabling companies to adapt to changing market conditions and stay ahead of the competition. By aligning strategies, processes, and resources, I have helped organizations achieve operational excellence, improve efficiency, and foster a culture of agility. Continuous Improvement: experience driving continuous improvement across all aspects of the business. By leveraging proven methodologies such as Lean Six Sigma, I have optimized operations, reduced waste, and enhanced customer satisfaction. My focus on data-driven decision-making enables me to identify opportunities for improvement and implement effective solutions. Agile and Product Transformation: application and understanding of agile principles and methodologies and their application in diverse industries - i have always taken a customer-centric approach, I have led cross-functional teams in delivering high-quality products and services with shorter time-to-market. By promoting collaboration, transparency, and iterative development, I have fostered innovation and accelerated business growth. Automation and AI: helping organizations harness these technologies to streamline processes, increase productivity, and drive innovation. Through the implementation of intelligent automation solutions, enabling companies to unlock new opportunities, optimize workflows, and achieve significant cost savings.

Education

• Minnesota State University, Mankato

  Bachelor's degree, Computer Science & Business

  1989 — 2004

Skills

• Mortgage Lending
• Business Process
• Process Engineering
• Business Analysis
• IT Strategy
• Business Process Improvement
• Process Improvement
• Sdlc
• Program Management
• Requirements Analysis
• Vendor Management