Bill Chase

About Bill Chase

I am an IT and operations professional with a strong track record of building productive, trust‑based relationships with clients, cross‑functional managers, executive leadership, and key stakeholders. My career has focused on creating efficient, reliable, and secure technology environments while supporting the people and processes that make organizations run effectively.My background spans security management, IT operations, and continuous process improvement across on‑site technical support, team development, and technology integration. I hold an A.S. in Applied Science – Cyber Security and apply that foundation to modernize infrastructure, strengthen security posture, and implement cost‑effective solutions that align with business goals.I have extensive experience hiring, training, and mentoring both IT and customer support teams, ensuring long‑term success through clear expectations, skill development, and a strong service‑oriented culture. I am well‑versed in a wide range of technologies and skilled at evaluating, adopting, and integrating new tools that improve performance and operational efficiency.My work includes leading business and operational process improvement initiatives across IT and shipping functions, resulting in reduced costs, streamlined procedures, and increased workplace efficiency. I bring a blend of technical expertise, strategic thinking, and a commitment to continuous improvement to every environment I support.

Experience

1. Information Technology Infrastructure Manager

   Elevate Textiles

   Jan 2025 — Present

   Help with C suite day to day issues.Manage the local onsite IT plant team and our 3rd party remote Help Desk.Heading the companies 1st IT international project.

Education

• Gwinnett Technical College

  Associate of Science - AS, Cyber Security

  2018 — 2020

• State University of New York at Delhi

  Marketing & Business

  1994 — 1996