Bill Carlson

Manager, Customer Success @Data Axle

Omaha, NE, US

The Manager, Customer Success for Reference Solutions is responsible to the customers success and growth. The focus is on educating and advocating for the customer to our mutual benefit. The MCS works with customers across groups: Public and Academic Libraries and Government Agencies. Will promote use cases leading to the support of the staff, usage training for administrative personnel and recurrent training for new or existing staff.