Bill Carlson
Manager, Customer Success at Data Axle
- Role
- Manager, Customer Success at Data Axle
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Bill Carlson
In the Government space, reputation is everything. As a member of Data Axles Government…
Experience
Manager, Customer Success
Jan 2020 — Present · Omaha, NE, US
The Manager, Customer Success for Reference Solutions is responsible to the customers success and growth. The focus is on educating and advocating for the customer to our mutual benefit. The MCS works with customers across groups: Public and Academic Libraries and Government Agencies. Will promote use cases leading to the support of the staff, usage training for administrative personnel and recurrent training for new or existing staff.
Skills
- Strategic Planning
- Customer Relationship Management (Crm)
- Business Development
- Account Management
- Lead Generation
- Crm
- B2b
- Strategic Partnerships
- Direct Marketing
- New Business Development
- Marketing Strategy
- Direct Sales
- Email Marketing
- Salesforce.com
- Analytics
- Marketing
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